Refund Policy
At Purple Life Box, each box is thoughtfully curated and custom-packed with care, which is why all sales are final. We do not accept returns or offer refunds for change of mind, personal preferences.
📦 Damaged Items
If an item in your box arrives damaged, we’re happy to make it right.
To request a replacement:
- Email us at hellopurplelife@gmail.com
- Include a photo of the damaged item
- Contact us within 7 days of delivery
We will promptly send a replacement or provide a suitable resolution.
❌ No Returns or Exchanges
Due to the nature of our product:
- Returns are not accepted
- Exchanges are not available
- Refunds will not be issued unless an item is damaged on arrival